Shipping & Returns
Shipping
All orders shipped via FedEx or UPS ground
We take pride in ensuring timely delivery of our products to our customers. To achieve this, we have partnered with two leading shipping carriers, UPS and FedEx. Depending on the size, weight, and destination of the package, we choose the best carrier to deliver the product. Both UPS and FedEx offer reliable and fast shipping options, allowing us to offer our customers flexible delivery options and package tracking services. Rest assured that your order will be shipped with care and arrive at your doorstep in a timely manner.
Returns
100% Satisfaction Guarantee
Our guarantee ensures that you're completely satisfied with your purchase. If you're not happy with your product for any reason within the first 30 days, we'll replace it with a new one, no questions asked. We stand behind the quality of our products and want you to be fully confident in your purchase. Just send us an email at support@prospersignco.com.
Damaged Shipments
In the unlikely event that your canvas print arrives damaged, please contact us immediately with pictures of the damage, along with your order number and we'll arrange a replacement free of charge.
Cancellations
Due to the custom nature of our products, you can only cancel your order before you receive a design proof. Once your print has been designed, it cannot be cancelled.